This management skills course is designed for managers who have some experience of managing but who have not had any formal management training, or who would benefit from a refresher programme.
Using a lively mix of discussions, exercises and case studies, this is an action packed two days which present a review of modern management techniques to hone the skills of your managers.
This in-company training course is designed specifically for managers who already have some actual experience of managing people. The programme provides a structured review of modern management techniques and as such will refine the skills of those attending and refresh their approach to managing people.
The programme is suitable for groups of up to 12 delegates. If you have just one or two people to train, then we recommend that you use our open course "Effective Management Skills" as the most cost effective solution.
Objectives:
- To provide each delegate with an ordered plan to effectively manage people in an environment which increasingly requires more from people.
- To provide a fund of practical ideas that will lead to improved personal and team performance.
- To provide a comprehensive framework for future development.
Content:
The Manager’s Role
- The Functions and Responsibilities of Management
- Key Management Tasks and Competencies
- Recognising & Avoiding Common Mistakes
- Staff Expectations of Their Manager
Managing People
- The Management Process
- Setting Standards & Objectives
- Management Styles
Monitoring and Controlling
- Effective Monitoring Principles
- Conducting Performance Reviews & Appraisals
- Giving Effective Feedback
Getting the Best from Different Staff Members
- How to Manage the Different Personality Types
Work Allocation & Delegation
- Effective Work Allocation
- The What, When and How of Delegation
- Dealing with the Challenges of Delegating
Motivating Staff to Better Performance
- Understanding Motivation & De-motivation
- How to Motivate Staff Today
Essential Managerial Communication Skills
- Communicating with Your Team
- Managing Team Meetings
Dealing With Difficult Situations
- Managing People Problems
- The Actions Managers Can Take
Holding One to Ones
Training and Developing Staff
- Your Role in Training
- Developing Your Team
Managers often complain that they don’t have time to attend training, yet without regularly updating their skills and knowledge all mangers can become less effective over time. This short, fast paced programme provides the ideal solution for your busy managers. Delivered at your location as an in-company course, it is an effective way to develop and hone your managers' skills.
Using discussions, specially designed case studies and a variety of exercises to assist in the review of modern management techniques and providing opportunities for delegates to practice selected key skill areas, so honing their existing management skills. The subject areas covered over the two days include decision making, planning, leadership, delegation, communication as well as performance management. The content is regularly reviewed and updated to ensure it incorporates the latest information and reflects management best practice on these subject areas.
Throughout the programme delegates are challenged to critically assess their own management methods, their personal strengths and weaknesses and so identify actions for continuous improvement. Delegates will, therefore, leave this training course with a clear plan of action that will ensure they can implement the ideas they have gained during their two days away from their work.
In summary, this is an excellent investment in your managers. The programme methods together with our highly experienced tutors will update their knowledge, challenge them to improve their personal performance and help them to get the very best out of the team they manage. In short, it will support their on-going success as managers.
Management Skills