One of the fundamentals of any successful business is the concept of continuously improving business performance. For companies that produce tangible products this concept of continuous improvement is particularly important. Such companies must invest heavily in the field of product development, because without such improvements the products they produce today will be quickly superseded by…
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Marketing Activities for Salespeople
A lot of marketing is about collecting information that is then used to make decisions that will improve business performance. Rather than rely on the marketing department to provide data, the sales person can easily do a lot of basic marketing research themselves. (more…)
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The Root Cause of Conflict
Nobody likes conflict at work, yet 4 out of 10 UK employees report being involved in some form of interpersonal conflict at work in the last 12 months (CIPD survey of 2,193 people). So what is causing this and how can managers improve the situation? (more…)
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Training Trends for 2018
According to recent research carried out by City & Guilds, 87% of employers struggle to recruit staff who have the skills they need and, of these, 38% highlight management roles as the hardest to fill. So what skills are missing? And what can you do about it? Results from a global survey carried out by…
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Habits To Build A Winning Team
Anyone charged with leading a team of people, whether you are a supervisor or the CEO, wants their team to be a winning team. After all, your success is built on the success of your team. This is the first of a series of planned articles on habits to build a winning team. We hope…
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Are Your Managers Too Busy to Manage?
A good manager is defined by what he or she does, not what they are. Simply promoting someone and giving them the job title of “manager” does not automatically mean that they will be a good one. (more…)
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Changing Your Habits
Habits, we all have them! On any given day our habits account for about 40 percent of our behaviours, according to researchers at Duke University. They are those small decisions we make and actions we perform without even thinking about them. They shape the type of person we are and how effective or successful we…
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Account Management Could Be Bad For Your Health
It can happen that sales people targeted with managing a key account in their territory can focus on this activity to an unhealthy degree. They spend all of their time on this large account and sales are good. However, in the process, other important customers and prospects are neglected. Concentrating too much on a few…
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Training for Success
One of the biggest challenges facing businesses today is the ever changing business landscape. Organisations need to transform rapidly, but often try to do this without implementing effective training. As a result, many workers simply aren’t getting the professional development they need to learn new skills in order to be productive and effective. In a…
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How to Motivate People
People are at the centre of any business and every manager needs to know how they can build effective teams that improve their company’s bottom line. This means they must get to know what makes the people in their team “tick”. (more…)
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