A key part of the sales manager’s responsibilities is to support their sales team in making profitable sales. One way of doing this is to arrange joint visits with each of your sales people to customers and then to use these opportunities to uncover any poor sales techniques or personal behaviours that are limiting the…
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5 Ways To Encourage Problem Solving
One of the real benefits of team work is that it brings together people with diverse views, skills and experiences. The team leader needs to learn how to promote the creativity and problem solving abilities of their team members so that the full potential of the team is unleashed. (more…)
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What Motivational Managers Do
Line managers are key to employee motivation. People, as the saying goes, do not leave companies they leave managers. So what can you do to improve motivation in the team you manage? (more…)
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Leadership and Engagement
The result of the EU referendum and the subsequent elaection has led to unrest in all political parties. Leaders in all areas of life – be it politics, sport or business are directly responsible for creating the culture in the team they lead and this culture directly affects engagement. (more…)
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Preventing Conflict At Work
Un-managed conflicts in the workplace are expensive. A "trench warfare" situation can quickly develop as the working atmosphere disintegrates. Productivity is stifled and senior management may have to step in to control the situation. At the end of the day, the organisation's customers also suffer - either directly or indirectly - from the effects of…
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Using Bonuses To Reward Superior Performance
Managers often ask whether they should be using a bonus scheme to reward the people in their team who are their good performers. Many organisations do have such schemes and they can work well. However, if you are considering introducing one, then there are five important points to consider. (more…)
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Five Effective Leadership Behaviours
Successful managers, who we define as those who make a positive contribution towards their organisations performance, share common leadership behaviours. These characteristics are the same irrespective of the type or size of organisation the managers work for. (more…)
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Learning from the Foxes
Today everyone in the office is talking about the incredible achievement of the Leicester City football team (or the “Foxes” as they are affectionately known by their fans). The reason? They have just won the Premier League title after Tottenham's 2-2 draw at Chelsea yesterday. Starting as complete “no-hopers” at the start of the season…
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5 Things Team Leaders Do To Build An Effective Team
[caption id="attachment_3380" align="alignleft" width="300"] Effective teamwork[/caption] In most business situations the results we need to achieve cannot be accomplished by people working in isolation. Teamwork is required to get the work done on time and to the standard needed. But working together as a team does not always come easily to some people. (more…)
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Are You Too Nice?
People are regularly promoted from within the team into a supervisory position not just for their knowledge of the job but also for their ability to get on with others. But trying to be nice all the time can lead to failure when managing people. (more…)
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