"Stars" are people within your team who consistently turn in good performance; they are your high flyers. The problems that these stars present at performance review time are different from the issues posed by employees who are under-performers or “stuck” performers. Managing your stars' performance is not about how to tease out even more of…
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The New manager – Common Mistakes & How to Avoid Them
Managing people can be a difficult at first. A recent poll found that more than 50% of supervisors received NO training before starting the job. Here is a list of the most common mistakes new supervisors make, so you can avoid making them too. (more…)
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Thinking Time – An Under-Rated Commodity?
Advances in digital technology mean that many managers are expected to be available 24/7, but how useful is this expectation in a leadership context? Thinking time is an underrated commodity today – but it’s one that managers should fight for, both for themselves and for their team. (more…)
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Conflict Is Good For You
The ability to work well with other people has long been recognised as fundamental to the success of a team. Good teamwork produces a synergy which, in turn, leads to greater creativity and more innovation as well as improved productivity from the team members. (more…)
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Overcoming Feedback Fears
If you are a manager or a supervisor, then part of your role is to provide your direct reports with feedback in order to help them develop and progress. If you are to do this well then it is important that you understand why people can find it hard to receive feedback. This understanding will…
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GDPR – Your People Are Your Best Defence
The General Data Protection Regulation (GDPR) becomes law on 25th May 2018. Yet many organisations have not yet addressed one of the biggest risks: training their staff. (more…)
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Avoiding Employment Tribunals
The number of employment tribunals, which are the employees last resort in cases of disputed disciplinary or grievance, has jumped 90% in the past year. What is going wrong? (more…)
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Maintaining Motivation Levels In Your Team
Many managers think that to motivate people they must offer tangible rewards (such as an incentive scheme) and that the bigger the incentive they offer the more motivated their people will be. However, there is plenty of research out there that challenges this belief. (more…)
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Better Communication
The ability to be a good communicator is a critical business skill. However, according to a survey by Teja Jadhav (from the the University of Findlay) and Shiv K. Gupta (from the University of Findlay) 41% of people thought the biggest mistake their manager makes is inappropriate communication. So what are the problems that lead…
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Providing Effective Compliance Training
The process of educating your employees on the laws, regulations and company policies that apply in their day-to-day jobs is known as compliance training. The aim of compliance training is to ensure that the company (through the actions of its staff) obeys all of the legal laws and regulations that relate to how it must…
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