About: Spearhead Training

Having empathy is a vital management skill. Without it we fail to communicate effectively to our team. (more…)

Managers are, as a rule, not employed to simply maintain the status quo but are expected to be innovative and creative. Whilst managers who generate lots of new ideas are often viewed by the senior management team as “better” than those who do not, such managers are often less trusted by the people they manage…

Whatever jobs people do, it is important that they feel their efforts at work are worthwhile and are valued. After all, nobody enjoys working at what are seemingly pointless tasks day after day. Managers and supervisors play a direct role in ensuring the work allocated to their direct reports is seen as purposeful by them.…

In today’s competitive business environment, organisations increasingly rely on teamwork to achieve superior results. Transformational leadership is known to encourage teamwork. (more…)

At school I was an average student. Unlike some of my highly intelligent classmates, I found it hard doing the homework that was set and often wanted to just give up. When I got to this point of “throwing in the towel” my mother would say to me “If you want to succeed then you…

Flexible working can provide benefits for both an organisation's customers and the organisation, yet many managers are struggling to manage when their team has flexible workers in it. (more…)