Spearhead Training > In-company Sales > Making Appointments Training

Making Appointments Training
A one-day in-company workshop

This course is aimed at those new to appointment making. It will focus on best practice for making appointments. The day is highly interactive including numerous exercises and practice sessions to develop the skills needed.

This training course is available as an in-company option only. We can also tailor this course or create a bespoke sales training course for you.

For an open course option, click below

Programme Contents

Planning and Preparation
The Challenges of Making Appointments
- The Special Considerations of Communicating by Telephone
Using Benefits
- Credibility Statements
Dealing with Rejection
Structuring the Outgoing Call
- 1st Impressions
- The Reason for the Call
- Demonstrating Professionalism
Getting Past the Gate Keeper
Dealing with Objections
Gaining the Appointment
Delegate Skill Development
- Role-play using Tele-trainer Equipment
Review and Delegate Action Plan

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Testimonials

'Fantastic & I recommend the course to all management levels'
D.B. - Nov 2006
The Hospital Group