Outbound Calls Sales Training

Outbound Calls Sales Training
A one-day in-company workshop

The course is aimed at developing best practice for making outbound sales calls. The day is highly interactive including numerous exercises with a view to developing skills. Each person will have the opportunity to gain from the fresh prospective taken on this course and the chance to re-think their current working practices. There are numerous exercises, including tutor feedback, so that each delegate leaves the course with a plan of how they will implement the key points.

This training course is available as an in-company option only. We can also tailor this course or create a bespoke sales training course for you.

For an open course option, click below

Selling By Telephone

Programme Contents

First Impressions Count
Call Tactics
Motivations for Buying
Structuring the Call
Consultative Selling Techniques
- Establishing needs
Effective Presentations
- Presentation Techniques
- The Structure of a Sales Presentation
Demonstrating Value for Money
Building Client Relationships
Complaint Handling
Strategies for Dealing With Objections
Closing the Call and Securing the Business
Practical Exercises
Delegate Post Course Action Plan