Supervisor Management Training Course

Supervisor Management Training Course
developing supervisor management skills

This supervisor management training course is designed for those in a supervisor and or management role and who still work as part of the team. The aim the course is to develop supervisors knowledge and skills required to be highly effective in their job role. Each step of staff supervision and management is covered. There are delegate exercises at each key stage to enhance the delegate learning experience. A huge investment has been made in terms of time and effort to ensure that the material covered is highly relevant and provides the ideal platform for skill development. Delegates will leave the course with a clear set of actions to implement in the workplace and boost in confidence to take on the challenges of this demanding role.

Duration - two days

Programme Contents

•    The Role of the Supervisory Management
- The Common Problems
- Avoiding the Pitfalls
•    Leading Your Team
-    Defining Mechanics and Dynamics of Supervision
- Characteristics of Effective Teams
- Developing Your Leadership Skills
•    Delegation and Work Allocation
-    When and How to Delegate
•    Motivating Staff to Better Performance
-    Understanding Motivation
-    How to Motivate Staff Today
-    De-motivation – Signs and Symptoms
•    Communication
-    Learning to listen
-    Giving Feedback
-    Key to More Effective Meetings
•    Controlling and Monitoring
-    Appraisals, The Steps to Success
-    Counselling Staff
-    Disciplinary Process
•    Recruitment Procedures
•   Staff Development
-   The Manager’s Role and Training
-   Identifying Training Needs
•   Problem Solving
-   Decision Making
•   Action Planning
-   Delegate Action plans