This course will provide each delegate with the knowledge and confidence to conduct successful managerial negotiations. This highly participative course will allow delegates to improve their skills through a series of individual and syndicate exercises.
This training course is available as an in-company option only. We can also tailor this course or create a bespoke negotiation skills training course for you
Programme Contents
The Difference Between "Selling" Ideas and "Negotiating" Solutions
Negotiating Styles
Improving Communication Skills
- Models of Communication
- Transactional Analysis
- Questioning
- Listening
- Non Verbal Communication
Characteristics of Successful Negotiators
Qualities Found in Negotiation
The Essential Skills of Negotiation
- Laying the Foundations for Success
- Behaviour Patterns
- Assessing Bargaining Power
Planning the Negotiation Strategy
- Setting Objectives
- Identifying the Gap/Overlap
- Costing the Variables
- Identifying Concession Areas
- Identifying Potential Conflict
Creating the Right Climate
Case Studies
Practical Negotiation Role Plays