A two day programme for experienced managers, designed to equip individuals for a middle management role. The programme covers the issues facing management in today’s competitive and widening market environment. The course is a balance of tutorial input, discussion of issues, current relevant case studies, individual study, group problem solving.
This training course is available as an in-company option only. We can also tailor this course or create a bespoke management training course for you.
Programme Contents
The Middle Manager Today
- The Skills Needed
- Challenges Businesses Face
- Role of the Middle Manager
- Managerial Attributes
- Leadership Dimensions
- Qualities of Leaders
- Situational Leadership
The Three Fundamental Levels of Management
- Which Level Do You Operate On?
- Practical Application
Getting the Best from Your Managers
- The Need to Develop Your Reports for High Performance
- Identifying Managerial Training Needs
- Setting Development Plans and Monitoring Progress
- Motivating Managers
Importance of Communication
- Key Communication Skills
- Making the Most of Meetings
- Power of Positive Language
Assessing and Monitoring Performance
- Setting Clear Objectives and Targets
- Assessing and Appraising Managers
- Feedback and Monitoring
- Dealing with People Problems
- Discipline Measures
Action Planning