This intensive management training course is particularly suitable for those who need a thorough understanding of effective management principles. An effective manager is a highly skilled individual. The programme deals with people management issues and provides delegates with clear guidelines throughout. In order to develop the individual skills, the course includes tutorial sessions, challenging exercises with feedback and review. Delegates will leave the training with a set of actions that they can implement in their job role in order to maximise their effectiveness.
open course options – Management Skills or Introduction to Management
Programme Contents
• The Role of the Successful Manager
Attending a management training course will provide delegates with many tools to help manage people effectively and is worth years on learning the hard way on the job.
- The Process of Management
• Do’s and Don’ts
• Managing Yourself
- Setting Objectives
- Management your Time
• Staff Delegation
- Work Allocation
- When and How to Delegate
- Overcoming the Barriers to Delegation
• Motivating Staff to High Performance
- Developing Your Motivation Skills
- How to Motivate Staff Today
- Identifying De-motivation
• Communication
- Developing your listening skills
- Giving Staff Feedback
- Running Effective Meetings
• Monitoring and Controlling the Team
- Conducting an Successful Appraisal
- Counseling Staff
- Disciplinary Procedures
• Recruitment Procedures
- Staff Development
- Identifying Individual Training Needs
• Problem Solving
- Decision Making
• Action Planning
- Delegate Action plans
Good staff management is essential in order to achieve effective results from a team. Achieving a high level of performance from staff is a challenging task. Very often managers inherit a team of very average staff members. The way that staff are managed has a direct impact on their performance. The key principles are relatively straight forward, however the application is a skill. This skill can be learned with appropriate training.
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