Business Management Skills Training Course

Business Management Skills Training Course
to refresh, stimulate and inspire performance orientated business management

A Two day plus a one day follow-up

This business management training course is designed to equip business managers with the tools and techniques to be successful in their management role. The course covers the issues facing business management in today’s competitive and challenging environment. The course is a balance of tutorial input, discussion of issues, current relevant case studies, individual study, group problem solving.

Programme Contents

Programme Contents
• The Business Manager Today
- The Skills Required for Success
- Challenges Businesses Face
- Role of the Business Manager
- Managerial Qualities
- Dimensions of Leadership
- Qualities of Leaders
- Situational Leadership
• Strategic and Business Planning
- Implementing Plans for Action
- Managing Change
- Critical Success Measures
- The Planning Cycle
• The Fundamental Levels of Management
- Analysing Your Own Level
- Practical Application
• Recruitment
- The Recruitment Process
- Using Competencies and Selection Scoring
- Interviewing Techniques and Selection
- Validating the Recruitment Process
• Getting the Best from Staff
- Developing High Performance from Staff
- Identifying Training Needs
- Setting Development Plans and Monitoring Progress
- Staff Motivation and Business Management
- Managerial Communication Skills
- Effective Meetings
• Assessing and Monitoring Performance
- Setting Clear Targets and Objectives
- Assessing and Appraising Staff
- Feedback and Monitoring
- Dealing with People Issues
• Action Planning

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