Spearhead Training > In-company Management > Advanced Supervisory Skills Training Course

Advanced Supervisory Skills Training Course
A two-day in company training course

Explore ways to give top-level individual performance whilst supervising others to work as a high performance team. This two-day advanced level course will provide an effective framework for continuous development for supervisors.

This training course is available as an in-company option only. We can also tailor this course or create a bespoke supervisory skills training course for you

Programme Contents

Review of Basic Management Concepts
- Supervision and First Line Management
- Responsibilities and Objectives
Action Centred Leadership
- Leading from the Front
- The Skills of the Empowering Supervisor
- Motivating the Team
- Mentoring
Setting Objectives and Planning
- Action Plans and Key Tasks
Budgeting and Control
- Forecasting and Measuring
Interviewing Skills
- The Selection Interview
- The Appraisal
- The Counselling Interview
- Practical Exercises and Case Studies
Handling Conflict
- Reasons for Conflict
- Recognising Conflict
- Handling Difficult People
- Employee Attitudes
- Negotiating Acceptable, Workable Compromise
- Practical Exercises
The Supervisor and the Law
- Equal Opportunities
- Race and Sex Descrimination
- Hiring and Dismissal
- Employee Obligations

Course Directory

• Upcoming Courses
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  • Time Management - Fully Revised for 2008
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Testimonials

'Thanks for the course - it gave me a lot to think about'
P.W. - Jan 2007
Navisworks Ltd