In-company Bespoke Training Courses
Method of implementation

Stage 1 - You Make an Enquiry

Some enquiries are fully detailed tender documents, others are simply an idea, (often not too focused at this stage). This is fine, the earlier we talk the more input we can make and this will increase opportunities to make the training more effective and efficient. Sometimes training is not the solution and we will say so. You can make an initial online in-company enquiry on this web site.

Stage 2 - We Respond

Usually one of our Course Directors will ring you back and an initial discussion will take place over the telephone.

Stage 3 - A Briefing Meeting

It is essential for us to get the facts from you as we cannot assimilate your style, culture and philosophies from a distance. Over the years we have found that an early meeting saves everyone's time irrespective of the outcome. We make no charge for these early exploratory meetings.

Stage 4 - Field Work

At this stage it may be necessary to conduct an audit or research in order to make a proposal. Often this step is after the proposal has been made and may be part of the preparatory process.

Stage 5 - A Detailed Proposal

Simple, or complex, we put forward what we believe needs doing, how we are going to do it, costs and suggestions for ensuring effectiveness.

Stage 6 - Preparatory Work

One of the keys to Spearhead Training's success. We take more trouble than most to get it right. This shows up in the repeat of further business that comes from clients. Over 90% (even though they may only initially ask us for one programme) invite us to carry out further work with them. It also enables us to give our simple guarantee which is:- "You will be totally satisfied with all Spearhead Training work".

Stage 7 - Deliver the Training

Sometimes coupled with other work, such as field visits. May be just one programme lasting months or even years. Whatever it is, we work to ensure that the programme objectives are met.

Stage 8 - Review

Many review methods, techniques and processes are possible. We work with you using those appropriate to the contract. Often the feedback from review meetings helps focus management on the future direction.

> Make an In-Company Enquiry Online

Course Directory