Spearhead Training > Business > Assertiveness Workshop> More Information

Who Will Benefit From This Course?

Suitable for supervisors, managers, sales executives as well as administrative staff and all who deal with others and need to improve their assertive skills.

Description of the Course

All refreshments, including lunch along with course materials are included.

Course Objectives

- To provide delegates with a good in-depth knowledge of the techniques for assertive behaviour.

- To enable delegates to start developing their assertiveness skills.

What You Will Gain

You will understand and practice the techniques for assertive communication. These techniques will help you to become more confident and to be able to say the right thing at the right time.

Course Timings

- Start: 9.45 am - Finish 5.00 pm

Delegates Comments

"Excellent training. Tutor was brilliant."
"Enjoyed the course and would recommend it to anyone."
"The course was very well taught, clear, interesting, with the right balance of learning."

Recommended Follow-on Course

- Managing Conflict - dealing with difficult people at work.
- Improve Your Business Writing Skills - the principles and practice of effective business writing.
- Telephone Skills & Customer Service - turning good morning into good business.

Delegate spaces available on the following course dates:

Date: 11th September, 2008
Venue: Spearhead Regional Training Centre, Chipping Norton
Brochure Price: £475.00
Online Price: £475.00 (2-for-1 offer on this course)

Date: 9th October, 2008
Venue: Tower 42, London
Brochure Price: £495.00
Online Price: £495.00 (2-for-1 offer on this course)

Date: 6th November, 2008
Venue: Spearhead Regional Training Centre, Chipping Norton
Brochure Price: £475.00
Online Price: £475.00 (2-for-1 offer on this course)

Date: 11th December, 2008
Venue: Tower 42, London
Brochure Price: £495.00
Online Price: £495.00 (2-for-1 offer on this course)

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